Pamela McKenzie: Failures and fixes: practices of information seeking, management, and use

This paper will provide an overview of the kinds of barriers and creative workarounds information seekers and providers have identified across the author’s studies of information seeking and personal information management/documentation in both institutional and everyday life contexts.  Themes will include connecting with information sources, communication between information providers and information seekers, and creation, management, and use of personal information systems, both paper-based and digital.  The paper will highlight relevant European scholarship, particularly on discursive and collectivest approaches and on the intersections between institutional and everyday information seeking.

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